Thursday 18 March 2010

Garage clocks up its half millionth service

An Aylesbury Volkswagen retailer is celebrating a record milestone after servicing its half millionth vehicle.

Keith Garages opened its doors to Volkswagen customers in 1954 and is one of the oldest Volkswagen franchisees in the UK.

The family-owned business is dedicated to customer service and is the only Volkswagen retailer in the country which offers extended opening hours six days a week.

The service team works from 7.30am to 8.30pm Monday to Friday and has collectively clocked up an astonishing 188 years of servicing expertise between them.

Speaking of the servicing milestone Derek Mills, manager director of Keith Garages, said: “The first vehicle we serviced was the Beetle and it is certainly fascinating to see how the Volkswagen range has vastly developed over the years.

“We are very proud of our heritage and expertise, and pride ourselves on putting our customers first. Our extended opening hours is just one way in which we manage our business to meet our customers’ needs.

“All our technicians undertake Volkswagen’s latest diagnostic training to ensure their skills are of the highest level. We also operate a mentoring programme so that our younger technicians can benefit from the experienced members.”

One such experienced individual is John Ellett, who joined Keith Garages in 1972. “John’s expertise and devotion is second-to-none. Excluding my family, the originals founder’s of Keith Garages, John is our longest servicing member of staff and is integral to the team.”

The Bicester Road retailer supplies the full range of Volkswagen new and used vehicles, servicing offers and MOTs for retail and corporate businesses and also provides a free collection and delivery service within a 25-mile radius.

For more information about Keith Garages please call 01296 317000.

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