Swansea’s Volkswagen retailer, Sinclair, is celebrating an exclusive double award after two of its managers received national motor industry honours in recognition for their service to the automotive sector.
Gareth Lloyd from Llanelli was named sales manager of the year award, while Michael Allison from Killay was presented with the service adviser of the year award at the recent Motor Trader Industry Awards 2009 held at the Grosvenor Hotel in London.
Regarded as the biggest award event in the automotive retailing sector, the Motor Trader Industry Awards recognises and rewards excellence and innovation within the motor industry.
Michael has over 20 years of automotive experience, since joining the Gorseinon Road retailer straight from school. He has progressed up the career ladder from apprentice technician through to his current role as service manager.
Having joined the Sinclair team in 2000, Gareth has amassed 22 years of sales experience. His varied sales roles have provided him with a valuable insight into customers’ needs and staff development.
Both managers were required to submit a comprehensive assessment of their attributes and skills supported by evidence from customers.
The winning pair attended an intensive interview by the award judges who evaluated their service standards, procedures and customer satisfaction records.
Speaking of the award Michael said: “We had a fantastic evening and were delighted to win our categories. Competition was tough which made winning the award even better.
“We are very proud to represent the high level of service that Swansea customers have come to expect from the Sinclair team.”
Sinclair brand manager, Clive Hopkins who encouraged the pair to enter added: “Both Gareth and Michael are clear examples of how successful management helps to maintain a successful business through this tough trading environment.
“We’re proud at Sinclair to regularly receive high levels of customer satisfaction and this was reflected in the fact we were the only business on the night to win two awards out of the 18 categories.”
For further information on the Volkswagen range on Gorseinon Road call Sinclair Swansea on 01792 894951.
Picture caption: (l-r), Gareth Lloyd and Michael Allison outside Sinclair Volkswagen.
Released on behalf of Sinclair Volkswagen by Connect PR.
Gareth Lloyd from Llanelli was named sales manager of the year award, while Michael Allison from Killay was presented with the service adviser of the year award at the recent Motor Trader Industry Awards 2009 held at the Grosvenor Hotel in London.
Regarded as the biggest award event in the automotive retailing sector, the Motor Trader Industry Awards recognises and rewards excellence and innovation within the motor industry.
Michael has over 20 years of automotive experience, since joining the Gorseinon Road retailer straight from school. He has progressed up the career ladder from apprentice technician through to his current role as service manager.
Having joined the Sinclair team in 2000, Gareth has amassed 22 years of sales experience. His varied sales roles have provided him with a valuable insight into customers’ needs and staff development.
Both managers were required to submit a comprehensive assessment of their attributes and skills supported by evidence from customers.
The winning pair attended an intensive interview by the award judges who evaluated their service standards, procedures and customer satisfaction records.
Speaking of the award Michael said: “We had a fantastic evening and were delighted to win our categories. Competition was tough which made winning the award even better.
“We are very proud to represent the high level of service that Swansea customers have come to expect from the Sinclair team.”
Sinclair brand manager, Clive Hopkins who encouraged the pair to enter added: “Both Gareth and Michael are clear examples of how successful management helps to maintain a successful business through this tough trading environment.
“We’re proud at Sinclair to regularly receive high levels of customer satisfaction and this was reflected in the fact we were the only business on the night to win two awards out of the 18 categories.”
For further information on the Volkswagen range on Gorseinon Road call Sinclair Swansea on 01792 894951.
Picture caption: (l-r), Gareth Lloyd and Michael Allison outside Sinclair Volkswagen.
Released on behalf of Sinclair Volkswagen by Connect PR.
Hi,
ReplyDeleteI truly appreciate the contribution of two auto service managers Gareth Lloyd and Michael Allison.
Auto companies are seeking service advisor training programs to achieve good results. A good service consultant will give some basic guidelines. He will use an appointment system so as to schedule your customers. The main goal of any service department is to capitalize on their source of income.