Thursday 21 April 2011

BUSINESS’ SERVICE QUALITY RECEIVES NATIONAL RECOGNITION

A Bury business is celebrating after being named one of the top Volkswagen retailers in 2010.

Smith Knight Fay Volkswagen was recognised by Volkswagen UK for its high levels of customer satisfaction on sales, service and parts; finishing sixth out of 215 sites nationwide.

Volkswagen monitors all retailers ensuring all areas of the business are performing according to Volkswagen standards and targets. The One Business Awards then recognise the top 25 retailers in the UK.

Steve Thomas, brand manager at Smith Knight Fay Volkswagen, said: “I’m delighted the business has achieved such a high position in the country.

“In the current economic climate, it’s vital for businesses to ensure consumers are pleased with the service they receive.

“This recognition is testament to the hard work from all staff in the retailer, as it requires everyone working together to achieve this award.”

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