EXPERIENCE IS THE KEY FOR NEW SERVICE MANAGER

Darlington’s Volkswagen retailer, Lookers, has appointed a new after sales manager to take control of the company’s growing service department.

Keith Holland is one of the most experienced Volkswagen service managers in the UK, with over 35 years’ service of the brand.

The 54-year-old has worked throughout the North East for Volkswagen since joining as an apprentice in 1971.

He know oversees the after sales at the Darlington site on West Auckland Road and its sister retailer in Northallerton.

Simon Horabin, brand director at Lookers Volkswagen in the North East, is delighted with Keith’s appointment. He said: “Keith has vast experience with the Volkswagen brand and his expertise is a valuable addition to the team.

“His main focus will be to deliver consistently high levels of service to customers.”

During Keith’s automotive career he has successfully held technician, service adviser and after sales manager roles, skills he now brings to the Lookers sites.

He said: “I am looking forward to the fresh challenge. My aim is to replicate the seamless customer experience and fantastic service that is synonymous with Lookers.

“My first task is spending time getting to know all of the staff and customers.”

If you are interested in this story please contact Richard Knowles on 01902 714 957 or email richard@connect-group.com