Installing Uponor plumbing and heating systems has been made immeasurably easier for tradesmen, after a revolutionary online troubleshooting tool was invented by the brand.
For the first time, hundreds of answers to commonly asked questions are given for plumbers and installers to access direct from their smart phone, palm devises or internet enabled mobile phones.
It means that the days of thumbing through manuals or calling Uponor’s technical support team should be a thing of the past.
The website, www.uponoruk.mobi, can be accessed from most modern mobile phones and offers real time solutions for a number of queries, with over 72 pages of expertise documented on one site and increasing day by day.
Uponor’s technical support engineer John Ashford created the site from scratch and believes it will make installing Uponor underfloor heating and plumbing systems even more straightforward and trouble-free.
John said: “We have created a destination to store all of Uponor’s technical information, which is available at the tip of your finger.
“With Uponor’s technical information accessible to everyone through this application, we will alleviate the inconvenience for tradesmen of having to make phone calls for what are usually straightforward queries.
“Using yesterday’s experience with today’s technology, we will take Uponor into tomorrow’s world with this technology, which is an industry first.”
John said that the website would continue to evolve as more tradesmen used it and would offer bespoke tips and guidance as feedback is received.
“This concept is limitless and will evolve into however far the imagination takes it. There are illustrations and step-by-step guides and we feel that it will literally help all of us.”
For more information about Uponor’s new internet problem solving site, click on www.uponoruk.mobi
ENDS
Uponor is a leading supplier of plumbing and indoor climate systems for the residential and commercial building markets across Europe and North America and a market leader in municipal infrastructure pipe systems in the Nordic countries. Uponor's key applications include heating and cooling solutions and tap water systems. The Group employs ca 3,300 persons in 30 countries. In 2009, Uponor's net sales totalled 730 million euros. Uponor Corporation is listed on the NASDAQ OMX Helsinki Ltd., Finland. http://www.uponor.com
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