Thursday 16 December 2010


Three motoring specialists have been recognised as the best in their field after defeating over 1,000 individuals to get a place in the national finals of the Volkswagen Service Qualification World Championship.

Service advisors, Kate Thomas (26) and Donna Sillence (30) and master technician, Julian Durrant (38) successfully completed a series of assessments to reach the prestigious final.

The dedicated three, all from the same Volkswagen motor group, represented 20% of the elite group of specialists at the tightly-contested UK final.

Kate, from Rougham has worked at Northgate Volkswagen for the past five years and has reached the UK final for last three years. Julian from Wickham Skeith and Donna from Ipswich have each gained over 12 years experience at Barnards Volkswagen in Stowmarket.

To have the chance to represent the UK at the Volkswagen World championship Kate and Donna had to complete a series of intensive on the spot product knowledge assessments and role plays. In addition Julian, being one of only five master technicians, had to complete four practical tasks, closely watched by the judges.

Kate, said: “Having been there before I knew what to expect but this does not help with the nerves on the day. It is very intensive but an enjoyable experience.”

Brand managers Robert Rolfe from Northgate Volkswagen and Gary Halestrap from Barnards Volkswagen were delighted to have such a strong presence on the day.

Gary, said: “ This is a fantastic achievement and is testament to their hard work and dedication.

“They may not have claimed the UK title on this occasion but to be one of the top five master technicians and top 10 service advisors in the UK is an excellent achievement and something that they should all be very proud of.”

All three received a finalist trophy, certificate and £150 worth of Virgin Leisure vouchers.

For further information please contact Sue Foster or Becki Oake on 01902 714957 or email /

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