Wednesday 22 December 2010

OLDHAM SERVICE TEAM BOOSTED BY AWARD-WINNING MANAGER

An Oldham retailer has been boosted by the appointment of a new senior manager to its team.

Paul Morton is Smith Knight Fay Volkswagen’s new service manager, taking control of the company’s growing service department.

The 32-year-old has worked in the north west motor industry since 1994, after starting his career as a technician apprentice. He was recently given the ‘Leading Lights’ award which recognises achievements by managers within the company.

Jason Chisnall, brand manager at Smith Knight Fay Volkswagen, is delighted with Paul’s appointment. He said: “Paul has vast experience with the Volkswagen brand and across the service sector of the business; his expertise is a valuable addition to the team in Oldham.

“The main focus will be to deliver consistently high levels of service to customers.”

During Paul’s automotive career he has successfully moved up the career ladder with a variety of manufacturers. His previous roles include technician, master technician, workshop controller and assistant service manager.

He said: “I am looking forward to the fresh challenge. The staff at Oldham are fantastic and I’m looking forward to working closely with them.

“There is a low staff turnover which provides a great platform for customers to build a rapport with staff and vice versa.”

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