The team at JCB Volkswagen Van Centre came top of the UK network in quarter two 2010 and is leading the way to be named the top for 2010.

JCB Ashford’s head of business, Tony DeVoil, said: “To have one of the best service teams in the UK is testament to the dedication and work ethic of service manager, Peter Hare, and his team.
“They all work hard to make sure every customer is given accurate information before, during and after their van is in the workshop.
“Peter and his team thoroughly deserve this acknowledgment as they strive to deliver total customer satisfaction. The next target is to secure the overall award for 2010.”
Volkswagen monitors the UK’s 63 van centres, ensuring all areas of each business are performing according to Volkswagen standards and targets. The scores on areas including sales and customer satisfaction are then added up to reveal quarterly and annual results.
No comments:
Post a Comment