A Workington car retailer has increased its service and expertise with the expansion of the company’s aftersales team.
Walkingshaw Volkswagen has appointed Mike Gill as its new after sales manager; he will now lead the twelve strong team.
With almost 25 years’ experience in the automotive industry with Volkswagen, Mike will be passing on his knowledge to Walkingshaw’s two other new staff, service advisor Kerry Duthie and technician Craig Tremble.
Mike began his career in his native Cumbria in 1986 as a car valetor before climbing the career ladder with Volkswagen in the north west of England.
His experience as parts advisor, service advisor, service manager and aftersales manager has given Mike a clear understanding of motorists’ needs, something he plans to pass on to customer and staff alike.
He said: “I’m thrilled to be taking this role and working back in Cumbria. I’m looking forward to continuing the high quality of customer service associated with Walkingshaw.
“The company has a superb track record with customers, and is renowned as being a great place to work at.”
Kerry (23) from Frizington has gained customer service experience in her previous role as a home carer while Craig (29) from Workington has experienced the motor trade as a technician.
Walkingshaw’s brand manager, Andy Walkingshaw, said: “Mike has a superb track record in the automotive industry and brings with him a vast amount of brand awareness gained through experience across all retail sectors.
“The appointment of Mike, Kerry and Craig will only strengthen the company and provide a bank of knowledge and superb customer service for everyone associated with the site.”