DOUBLE BUSINESS BOOST FOR CANTERBURY RETAILER

A Canterbury retailer has boosted its business by appointing a new service manager and a new apprentice technician.

EuroCanterbury Volkswagen has welcomed college leaver, Charlie Alexander, and experienced service manager David Bryen.

Charlie Alexander (17), from Ramsgate, studied mechanics at Thanet College and applied for the apprentice position, after seeing it advertised on the Volkswagen website.

Speaking of his appointment, Charlie said: “I didn’t expect to get invited for an interview but was thrilled when I did because this is my ideal job.

“I’ve always wanted to work with cars and could not believe it when I was offered the job.

“My aim is to become a master technician, ideally with Volkswagen as it’s such a prestigious brand.”

David (43) has 26 years of automotive industry experience and worked across the south east for different automotive brands.

Like Charlie, David started his career as an apprentice, before working his way up the career ladder to service manager.

David said “I’m looking forward to working with all the staff at EuroCanterbury Volkswagen and passing on my knowledge to apprentices like Charlie.”

EuroCanterbury’s brand manager, Kevin Taunton, said: “We are thrilled to welcome David and Charlie to our team.

“I’m sure David will be able to pass on his expertise to all our technicians.

“They both will be great assets to EuroCanterbury’s customers.”

SERVICE TEAM BOOST AT CAMERON MOTORS

A Perth based Volkswagen retailer has increased its service and expertise with the expansion of its aftersales team.

Cameron Motors has appointed Heather Smith as its new service manager who will lead its12 strong team.

Heather, who has worked as a service advisor at the Dunkeld Road retailer for the past five years, is recruiting a further two service advisors to meet the customers’ needs.

Having worked in the servicing sector of the automotive industry since 2001, Heather has gained a clear understanding of motorists’ needs and plans to introduce an enhanced service for Cameron Motors customers.

Speaking of her new challenge Heather said: “I have always enjoyed the interaction with our customers and intend to use my knowledge and experience to enhance customer satisfaction.”

Motorists can benefit from use of a courtesy car, collect and deliver service or complimentary taxi into Perth, when their vehicle is been serviced or having a MOT. Heather has introduced a winter safety check for all cars which includes a winter car care pack.

Phillip Stewart Cameron Motors brand manager, said: “We are very pleased that Heather has accepted the role. Her expertise and passion will certainly help to drive the aftersales team forward.”

The winter safety check, which costs £29.99, covers vital areas including brakes, steering, tyre condition and lights along with fluid levels such as water, oil, brake, coolant and battery. To book an appointment call the service department at Cameron Motors on 01738 636036.

For more information contact Sue Foster on 01902 714 957 or email suefoster@connect-group.com