Showing posts with label Hyde. Show all posts
Showing posts with label Hyde. Show all posts

Tuesday, 22 June 2010

BUSINESS’ SERVICE QUALITY RECEIVES NATIONAL RECOGNITION

A Hyde business is celebrating after being named one of the top Volkswagen retailers in 2009 for the third year running.

Smith Knight Fay Volkswagen in Gee Cross was awarded ‘Retailer Excellence’ status from Volkswagen UK for sales, service and parts, finishing fifth out of 215 sites nationwide.

Volkswagen monitors all retailers ensuring all areas of the business are performing according to Volkswagen standards and targets. The scores on areas including sales and customer satisfaction are then added up to reveal the annual results.

Only the top ten performing retailers on areas including customer service are awarded ‘Retailer Excellence’ status.

Stuart Hunt, brand manager at Smith Knight Fay Hyde, said: “I’m delighted the business has achieved a high position in the country.

“In the current economic climate, it’s vital for businesses to ensure consumers are pleased with the service they receive.

“We’re continuing to improve all areas of the business and hope to achieve a higher position in 2010.”

Chris Craft, Director of Volkswagen Group UK Ltd, said: “It’s important to inform retailers know how the different areas of their business are performing.

“To be awarded ‘Retailer Excellence’ status for the third successive year is a fantastic achievement.”

Friday, 18 December 2009

POST-CHRISTMAS CHARITY CHEER

A north west car retailer group is aiming to provide some charity festive cheer this Christmas by helping those unable to spend the season at home.

The Cumbria Flood Recovery Fund will benefit to the tune of £25 for every car sold at Inchcape’s 13 Volkswagen sites during the company’s January sale, which runs from 29th December to 10th January.

Cumbria Community Foundation’s appeal has already raised over £1m to help the victims of the recent floods that have left hundreds of people in temporary accommodation and without possessions.

The group’s sites in Chester, Bromborough, Salford, Altrincham, Macclesfield, Bolton, Bury, Oldham, Hyde, Stockport, Shrewsbury, Bridgnorth and Telford are hoping to raise over £10,000 for the fund during the ten-day event.

Inchcape north’s divisional marketing manager, Tony Carr, said: “It’s important we help others at Christmas and this fund was very appropriate, as many flood victims will be spending the festive period away from their homes.

“Members of staff have family and friends directly affected by the floods, so we’re pleased to help in a small way.

“I hope lots of people take advantage of the offers we have and at the same time, help such a great cause.”

Deb Muscat, Cumbria Flood Recovery Fund Appeal’s acting director, said: “We’re grateful to every individual or business donation, especially from those outside Cumbria.

“Inchcape’s innovative idea shows the different ways businesses can help raise money.

“The Fund strives to improve the quality of life for those who have had their lives affected by floods in November this year.”