Friday 10 July 2009


A sales team from Stowmarket has been given an exclusive award after achieving record levels of customer satisfaction.

The team from Barnards Volkswagen on Station Road East was presented with the regional 2008 Sales Management Excellence award following its continual positive feedback from customers.

Throughout 2008, the Barnards’ team, led by Alan Smythe, consistently provided a personal, friendly and knowledgeable service for customers. An accumulation of mystery shopper scores and customer satisfaction reports helped secure the award.

Alan said: “I’m thrilled we have been given this award, which couldn’t have been done without the hard work from all members of the sales team.

“Our team’s ethic is to make sure every customer is given the correct information to enable them to make an informed purchase.”

Gary Halestrap, brand manager at Barnards, said: “The team thoroughly deserves this acknowledgment as they have strived to deliver total customer satisfaction.

“Their positive attitude has inspired everyone at Barnards and this is demonstrated with this award.”

Barnards Volkswagen will now be looking to continue their success in 2009.

For further information contact Sue Foster at Connect PR on 01902 714957 or email

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