Ipswich business receives a £75,000 boost

An award-winning Ipswich business is investing £75,000 to improve its facilities for customers.

Wolsey Van Centre, which was awarded the 2010 Most Valued Volkswagen Van Centre Gold Award by the Volkswagen Commercial Vehicle brand, will undergo the refurbishment programme during December and January.

The showroom will be expanded to 350 square metres, allowing customers to view a wider range of vehicles. Customers will also benefit from improved refreshment facilities and extending opening hours, as Wolsey Van Centre head of business, David Nichols explains.

“We understand that most of our customers operate vans to support their businesses and time is very valuable to them. So for this reason we are improving our facilities to meet their needs both in sales and servicing.

“The van centre will remain open throughout the refurbishment and we expect the work to be completed by February.

“We continually strive to provide the best customer service which is evident in our award which was received for exceptional business performance and customer service.

“Coupled with the fact that Volkswagen was recently named at the most reliable van brand according to a reliability survey by Fleet News we believe the refurbishment will provide an ideal showcase for the increasing Volkswagen range.”

Van Centre boosts its senior management expertise

An Ipswich van centre has appointed a servicing expert to head up its commercial vehicle servicing division.

Gerald Payne, from Framlingham, accepted the role as service manager at Wolsey Volkswagen Van Centre bring with him over 30 years of automotive experience.

The 50-year-old started in the motor trade in 1976 as a workshop technician and has developed his knowledge and expertise having worked within various servicing roles for leading automotive brands.

Gerald joined Wolsey Volkswagen in 1999, initially as a service advisor and more recently as an assistant service manager with the passenger car division. He puts his loyalty to the brand and business down to the professional and friendly team at Wolsey.

He said: “Wolsey Volkswagen’s friendly and professional atmosphere makes its an enjoyable working environment.

“My latest challenge will enable me to expand and enhance our existing servicing needs for our commercial vehicle customers and is one that I am looking forward to progressing.”

Head of Business at Wolsey Van Centre David Nichols said: “Gerald has a superb track record in the servicing and his expertise and brand awareness makes him the ideal person to continue to develop the serving needs of van drivers in Ipswich.”