REDDITCH VOLKSWAGEN ACCELERATES ITS BUSINESS OFFERING

Redditch Volkswagen is expanding its business by growing its service offering for West Midlands’ motorists.

The Washford Drive retailer is opening its doors to Škoda owners for all their servicing, repairs and MOT needs, with the arrival of Trust Škoda.

The established Volkswagen business has made the decision to develop its servicing offering as part of its first phase in creating a complete sales and service Škoda facility by early 2011.

Two additional technicians and a new service advisor have been recruited to support the business’ latest development and will begin by offering Škoda repairs, servicing and warranty work.

A further £300,000 investment will see the arrival of a dedicated new Škoda showroom and service facility early next year, located next to the Volkswagen site.

All technicians undergo training through the Volkswagen Group Training Academy – one of the leading centers of excellence in automotive training. The technicians follow an intensive training and development programme ensuring the highest level of expertise across the Volkswagen brands.

Andrew Hockedy, Managing Director of Trust Group UK, which owns Redditch Volkswagen and Trust Skoda, said: “As customer care is our priority we will continue to offer our Volkswagen and new Škoda customers the same high level of service.

“This is a very exciting time for Trust Group UK and we feel this new service will offer a more comprehensive service and greater choice to meet the growing needs of motorists.

For further information on Trust Škoda’s servicing call 01527 883388.

For further information contact Sue Foster or Becki Oates 01902 714957 or email sue@connect-group.com / becki@connect-group.com

GEARING UP FOR SKODA AND SEAT MOTORISTS

Kings Lynn Volkswagen is opening its doors and welcoming Skoda and Seat customers for all their servicing and MOT needs.

Motorists previously had to travel to Peterborough or Norwich for their closest main dealer. The introduction of Skoda and Seat servicing specialists at the Bergen Way Volkswagen site will help simplify the needs for local motorists.

All technicians at the retailer are trained at the Volkswagen training academy – one of the leading centres of excellence in automotive training. The technicians follow a structured training and development programme ensuring the highest level of expertise, which is echoed across the other Volkswagen Group brands, including Skoda and Seat.

The North Lynn Industrial Estate Volkswagen retailer made the decision to utilise its highly trained servicing team due to there been no Skoda or Seat dealership in the immediate Kings Lynn area.

Martin Bennett, Kings Lynn Volkswagen brand manager said: “We have opened our workshop for these vehicles to save customers the inconvenience of having to travel to Peterborough and Norwich.

“All Volkswagen brands undergo the same base platform training and therefore deliver the same standard of expertise. Skoda and Seat customers who are not able to travel can rest reassured that they can receive the same level of service from the Kings Lynn team.”

Martin’s service team consists of nine technicians which include two master technicians and one licensed technician. The latter specialists have undergone advance technical training in the very latest diagnostic and electrical systems.

The service department is open Monday to Friday from 8am to 6pm plus available for servicing until 4.30pm on Saturdays.

To book a service or MOT contact Kings Lynn Volkswagen on 01553 778800.

For further information contact Sue Foster at Connect PR on 01902 714957 or email suefoster@connect-group.com.