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A Milton Keynes Van Centre has appointed an aftersales expert to head up its commercial vehicle servicing division.
Local man, Sean Bonner has accepted the role of aftersales manager at Wayside Volkswagen Van Centre, in Bletchley.
The 30-year-old started in the motor trade as a parts technician in 1999, before moving into general aftersales where his career quickly progressed to more senior roles.
Sean has developed his knowledge and expertise having worked within various servicing roles for leading automotive brands, before joining Volkswagen Commercial Vehicles in January this year.
Delivering high standards of service and expertise for commercial vehicle customers has been a focus for Wayside since its management restructure last summer.
Speaking of his new role at Wayside Van Centre, Sean said: “I’m delighted to be part of a friendly and professional team that is dedicated to providing the best customer service.
“My initial priority is getting to know the team and understand the needs of all of our customers.”
Duncan Sands, Head of Business at Wayside Van Centre, said: “We are delighted to welcome Sean to the team and believe his enthusiasm and expertise will help strengthen business enormously.”
For more information on the Volkswagen Commercial Vehicles range, visit Wayside Van Centre on Bilton Road in Bletchley, or call 01908 366300.
A new management team has taken the helm at Milton Keynes’ Volkswagen Van Centre, creating a truly local approach to supporting businesses in the area.
The Bletchley Van Centre, part of the Wayside Group, has invested in its new team with the appointment of three key individuals from the area bringing with them over 60 years of automotive experience to the site.
Duncan Sands (46) from Furzton has been appointed to lead the team as brand director for the Wayside Group and head of business, having worked at Volkswagen Group’s Head Office within the Commercial Vehicle for over 19 years. Duncan’s national dealership experience provides him with the skills and passion to deliver exceptional customer service and business development.
Duncan’s new management team includes Mark Stevens (38) from Clophill, who has been appointed as retail sales manager and Paul Robertson (37) from Tattenhoe, who has been appointed to the role of fleet sales manager.
Mark has spent the past 15 years successfully selling commercial vehicles for several manufacturers and will be sharing his knowledge and enthusiasm with the showroom sales team. Boasting over 20 years of automotive know how, Paul has worked for high profile brands, such as Mercedes, advising fleet managers at international level on how to get the most out of their commercial vehicles.
The new recruits will join recently promoted Aftersales Manager Buck Rogers (28) from Willen who has worked at Wayside Van Centre for over 12 years. Having worked his way through the Van Centre, starting as an apprentice technician and later becoming a service advisor, Buck has established excellent working relationships with many customers and local businesses.
Speaking of the new team Duncan said: “Our customers can be confident that they will receive the very best service from our staff here at Wayside. With our new team now in place, we are completely committed to providing a first class service. Whether our customers are looking at buying new or used vans, buying parts or accessories, or using our fully equipped workshop for service or repair.
“We really understand that their vans are tools of their trade and we are determined to provide a service that recognises this. Our customers operate vans to support their business, if the van is off the road, their business stops and we understand this”.
“Our team is now in place to drive our business forward, making sure that all of our customers go away completely satisfied, whatever their reason for visiting or getting in touch.”
For more information from the Wayside Van Centre, visit http://www.volkswagen-vans.co.uk/van-centres/wayside/, call into the Van Centre on Bilton Road, Bletchley or phone 01908 366300.
For further information please contact Sue Foster on 01902 714957 or email suefoster@connect-group.com.
A Milton Keynes Van Centre has appointed an aftersales expert to head up its commercial vehicle servicing division.
