Monday 1 February 2010


An aftersales specialist from Belfast Volkswagen has been recognised by the nation’s Motability drivers for her outstanding customer service.

Alison Apsley, from Isaac Agnew Volkswagen, was awarded the prestigious title of Northern Ireland’s Motability Aftersales Specialist, following a public vote from drivers of motability cars.

Having joined the Boucher Road retailer 11 years ago as a warranty and service administrator, Alison has dedicated the past five years to motability, helping to make customers’ motoring experiences more enjoyable and hassle-free.

The annual Motability Supplier Awards organised by The Motability Scheme recognises the very best individuals and dealerships across the UK.

The Motability scheme – run by not-for-profit organisation Motability – enables disabled people to use the government motability allowance to buy a new car at an affordable price, as well as have any necessary adaptations made.

Speaking of her delight at receiving the award, Alison said: “It was a lovely surprise to receive this award and a real honour to know that customers have voted for me”

Brian Robinson, Isaac Agnew’s managing director added: “ With over 6,000 motability customers Alison does a first-class job ensuring all their servicing and aftercare needs are met.

“Alison’s award is testament to her hard work and dedication and we are very pleased to have her as part of our team.”

For more information on the Motability service at Isaac Agnew please call 028 9023 4477.

Picture caption: Alison Apsley presents her award.

For more information contact Sue Foster on 01902 714 957 or

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