Research carried out by legal firm Higgs & Sons has uncovered some shocking figures about the failings of some online companies to comply with legal issues.
Amy Shakespeare, a solicitor for Higgs & Sons said: “We undertook some research as part of an online seminar held in Wolverhampton and reviewed all attendees’ websites. Less than half of the websites we reviewed contained all of the statutory information required, only 38% of companies had privacy policies displayed on their site and only 46% had notified the Information Commissioners Office that they process personal information under the Data Protection Act.”
An EU investigation found similar results after examining 369 websites selling electronic equipment in 28 European countries and found that 55% of them appeared to break consumer protection laws. It found that the biggest failure was related to consumers’ right to return goods purchased over the internet within a seven day ‘cooling off period’.
It is estimated that by 2011, 32 million UK consumers will be shopping online and the value of goods will be £52 billion (Forrester, UK eCommerce forecast 2006-2011). With theses figures in mind, Amy stresses the importance for businesses with an online presence to be even more aware of the laws that apply when trading on the internet.
For a legal review of your website, please call Amy Shakespeare at Higgs & Sons on 01384 342 100.